*Please note that all items in the collection 'sale' are final*
Free Shipping:
- Occasional Free Shipping promotions will be available for retail orders.
- Promotional free shipping method is based on weight and destination therefore may be First Class Package, Priority Mail or UPS Ground.
- Free shipping does not apply to international or wholesale orders unless specifically noted.
- All applicable custom fees, taxes and duties are the sole responsibility of the customer.
Processing and Production Times:
- Lead Times will vary (currently at 2-3 business days). Processing times are the length of time it takes for the placed order to be fulfilled. This is separate of shipping times.
- Shipping information will be sent to the customer at the end of the processing time.
- Orders placed after 2:00pm Eastern Time start their processing period the next business day.
- Out of Office Attire does not process on Saturdays, Sundays or Holidays.
U.S Shipping Methods:
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Shipping options and prices will vary based on the items you have in your cart.
- Shipping time selected applies to the amount of time the package takes to arrive once it leaves our warehouse. Out of Office Attire still requires processing time before an order ships.
- Out of Office Attire uses USPS, UPS, FED EX and other services to ship your apparel.
- Out of Office Attire is not responsible for lost items marked delivered by USPS.
- Shipping rates are based on time, weight and location. All shipping times are estimates and can not be guaranteed.
Returns/Refunds:
- Returns are eligible up to 30 days after delivery date.
- Refunds are eligible up to 45 days after purchase date.
- Items purchased from the 'sale' category are considered clearance and not eligible for returns.
- Items found to be defective, damaged, or incorrect upon arrival will have shipping cost covered by Out of Office Attire.
- Returns due to sizing or other will be at the cost of the customer.
Exchanges:
- Out of Office Attire will accept items for exchange if in new condition, unworn and free of damages by the customer within 30 days of purchase.
- Items purchased from the 'sale' category are considered clearance and are not eligible for exchanges.
- Shipping costs for exchanges are at the responsibility of the customer.
- To begin your exchange, please contact info@oooattire.com